Our care home was becoming restrictive for Mum, especially since she has early-stage dementia and mobility issues. Totus helped us transition her into live-in support so she could stay in her house with carers she now knows and trusts. The difference in her mood and engagement is remarkable.

When our daughter moved into supported living with Totus Care, we weren’t sure how she’d settle. But from day one the team treated her not just as a service user, but as a young woman with hopes, choices and goals. She now volunteers locally, has made friends, and we have the peace of mind knowing she’s safe and supported.

I was looking for live-in care for Dad so he could stay in the home he loves rather than go into a care home. Totus matched him with a carer who really clicked with him. The respect, dignity and consistency of care have made all the difference — Dad’s quality of life has gone up, and our family’s anxiety has gone down. Highly recommended.

As a young adult with physical disabilities, I had tried a few providers before—and nothing felt quite right. Totus stood out because they listened to me. They designed my support around my life: going to the gym, meeting friends, catching the bus. The team are professional, responsive, and respectful of my independence.

My review is based primarily on the care that my wife receives from the carers you provide. She and I couldn’t ask for more. The service and care they provide is brilliant. If for any reason we felt we needed to change things, I would contact you directly and let you know!

Our son has complex needs and requires specialist behavioural support, so finding the right care provider was incredibly important to us. From the very first meeting, the Totus Care team made us feel confident and supported. They took time to understand his challenges, created a structured environment that truly works for him, and kept us informed every step of the way. Their professionalism, empathy, and commitment have made such a positive difference to his life