Our Story

Founded in 2013, Totus Care Ltd was established with a clear mission: to deliver compassionate, person-centred care that enhances the lives of those we support. What began as a small, community-focused service has grown into a trusted and respected provider of adult social care across the county.
At the heart of our organisation is a deep commitment to dignity, inclusion, and quality. We specialise in supporting individuals with a range of complex needs, including learning disabilities, autism, mental health conditions, and physical or sensory impairments. Through tailored support plans, professional integrity, and dedicated staff, we empower people to live as independently and meaningfully as possible.
Totus Care has consistently achieved ‘Good’ and ‘Outstanding’ ratings, reflecting our unwavering standards of excellence. We are proud to be known not just for the care we provide, but for the relationships we build—rooted in trust, compassion, and respect.

In late 2024, Totus Care entered an exciting new chapter with the introduction of a fresh senior management and director team. This dynamic leadership group brings extensive expertise in adult social care, complex learning difficulties, autism, and positive behavioural support. Their shared commitment to excellence and innovation ensures that Totus Care will continue to grow naturally while maintaining its core values of dignity, respect, and person-centred care.

With this new team at the helm, Totus Care is positioned to build on its strong foundation and expand its services to meet the evolving needs of the community. Our approach remains rooted in understanding, empathy, and delivering tailored support that empowers individuals to live fulfilling and independent lives.

As we look to the future, Totus Care remains dedicated to nurturing a culture of continuous improvement and professional development. We are proud of our heritage and excited for the journey ahead, always focused on providing outstanding care that makes a genuine difference.

Our Vision

To deliver safe, high-quality, person-centred support that enables people to live the life they choose. We promote choice, control, independence, inclusion and wellbeing, helping people to thrive, not just receive care.

Meet The Team

Our Values

Person-Led Support

We put the person first. Their voice, choices and goals guide the support we provide. We respect their right to choice, control and independence.

Respect for Individuality

We value and respect each person’s culture, identity, communication needs, routines and personal preferences.

Equality and Inclusion

We promote fairness, challenge discrimination and make reasonable adjustments to ensure equal access to our services for everyone.

Health, Safety and Wellbeing

We deliver safe, effective care that supports physical health, emotional wellbeing and meaningful daily living. We manage risks to keep people safe.

Safeguarding and Empowerment

We protect people from abuse, harm and exploitation while supporting them to build confidence, skills and independence.

Confidentiality and Trust

We handle information securely, professionally and in confidence. We maintain appropriate boundaries and act with integrity.

Skilled and Compassionate Teams

Our staff are trained, competent and supported to deliver consistent, high-quality, person-centred care with compassion and accountability.

Visible and Accountable Leadership

Our leaders are accessible, listen to feedback and act to improve. We are committed to continuous improvement and high standards.

Honesty and Transparency

We are open and honest in everything we do. We learn from mistakes and act on feedback to improve our services.