Introduction:At Totus Care, “person-centred” is more than a phrase — it’s the foundation of everything we do. But what does person-centred planning really mean, and how does it change the way care is delivered? Understanding Person-Centred Thinking:It starts with seeing the person first, not the diagnosis. We focus on what’s important to the individual (their …

Introduction:
At Totus Care, “person-centred” is more than a phrase — it’s the foundation of everything we do. But what does person-centred planning really mean, and how does it change the way care is delivered?

Understanding Person-Centred Thinking:
It starts with seeing the person first, not the diagnosis. We focus on what’s important to the individual (their goals, preferences, routines) as well as what’s important for them (safety, health, well-being).

The Planning Process:
We sit down with the person, their family, and any key professionals to co-create a care plan. This includes identifying goals, preferences, support strategies, and communication styles.

Empowerment and Informed Choice:
We give people real choices about their care: who supports them, when and how support is delivered, and what outcomes they’re working toward.

Ongoing Review and Collaboration:
Care planning isn’t a one-off event. We review plans regularly and adjust based on feedback, progress, and changing needs.

Respecting Culture, Beliefs, and Identity:
We respect every person’s cultural background, faith, gender identity, and personal values. Inclusion is at the heart of good care.

Measuring What Matters:
Success is measured by quality of life improvements — not just clinical indicators. That means better relationships, increased independence, and greater happiness.

Conclusion:
Person-centred planning is the gold standard in social care. It delivers better outcomes, improves trust, and helps individuals live the life they choose — with the support they need.

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