Hello....

My name is Nicola Watson, and I’ve been proudly working in health and social care since 2008, when I first started as a Health Care Assistant. Since then, I’ve developed a deep passion for supporting individuals with complex needs and promoting dignity, independence, and person-centred care.

Over the years, I’ve completed a wide range of professional training, including my Level 3 Diploma in Health and Social Care. In 2018, I became a qualified Positive Behavioural Support (PBS) Lead, which strengthened my ability to support individuals with autism, learning difficulties, and behaviours that challenge in a thoughtful and tailored way.

In 2021, I progressed into a Team Leader role at another organisation, where I developed my leadership skills and supported the professional development of colleagues. In 2025, I joined Totus Care Ltd, where I’m excited to continue my leadership journey, contribute to a positive workplace culture, and deliver outstanding support. I’m now building on my leadership journey by studying for my Leadership and Management in Health and Social Care qualification with Totus Care.

My experience spans domiciliary care, supported living, autism services, and mental health support, and I remain committed to learning, growing, and leading with empathy and professionalism every step of the way.